Amazon has overtaken Google has the top-rated brand in the UK, a survey by YouGov reports.

As NatWest's banking crisis moves into its third day, customers have (predictably) take to the medium of social media to vent their frustrations with what NatWest and RBS are describing as "technical issues".

Innocent, the food and drinks company behind Innocent Smoothies, have been named as the best brand on social media according to the 2012 Social Brands 100 list compiled by social agency Headstream.

Two delicious stories from The Drum and Marketing Magazine/NFRN for any sweet-toothed readers...

Our friends at Brand Republic broke new ground this afternoon with an fully interactive in-depth interview with Twitter's UK Director Bruce Daisley. This question-and-answer session was live on Twitter from 12.30 BST under the hastag #brchat.